An upgrade and a transformation.

Who are they?

Where are they?

How big are they?
42 FTE posts.

What do they do?
A local independent group affiliated to Mencap.

What did they receive?

Symantec Backup Exec & Endpoint Protection; Microsoft Windows & Exchange Servers & CALs, and Office Professional Plus.

The outcome?
A massive upgrade in IT that will transform the way that the charity works.
East Kent Mencap shares the vision, values and standards of the well-known national charity – but its connection is as an affiliate, being an independent small charity in its own right, both in administration and in funding. So whilst the name is ‘big,’ budgets certainly aren’t, especially given the large swathe of South East England that its activities have to cover.

As CEO, Jason Gerlack has recently overseen the acquisition of a large donation via CTX: Microsoft and Symantec software that will transform the day-to-day working practises of many of the charity’s staff. Highly enthusiastic about the possibilities ahead, Jason is clear that the donations have allowed his charity to make ambitious plans that would otherwise be unattainable.

“To start with, I should say that for an organisation like ours, having updated software in order to modernise is a fantastic objective in itself,” he says. “But this donation will help us work so much more efficiently. We’ll be able to expand the way that we use a three-server system, which will minimise risk in case of failure. And it will allow people to home work, to hotdesk or to work in different places – but still to have the same opportunities on the network.”

Jason cites a few immediate advantages: ease of communication; direct access to everything on the network; the ability to share confidential information. For a charity like his, with staff working across the community, widely-spread in various locations, such an opportunity is clearly going to make a big difference in terms of organisational efficiency. At the most basic level, it will simply make life far easier for hard-pressed East Kent Mencap staff.

“We were planning for the next step – but it wouldn’t have been anywhere near this level without CTX,” says Jason. “We’ve been able to implement a superior improvement plan which would have been completely unaffordable to our charity, whilst making significant financial savings.”

“This opportunity has been realised at a time of very significant financial pressure and uncertainty enabling us to focus on our core objectives in delivering services to people with learning disabilities and their families.”

“All in all CTX is an outstanding opportunity for the charitable sector at a time of serious financial hardship,” he concludes.



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