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Cisco Programme Guidelines

Restrictions: 
Eligibility Criteria:
  • This programme is currently available only to UK registered Charities and Charitable Housing Associations.
  • Products will be distributed to eligible organisations only, not to individuals, and within the Cisco Guidelines.
  • An organisation must have an annual budget of less than £12 million.
  • Organisations which provide the following types of services may be eligible to receive Cisco donations through this programme:
Please note: Organisations whose scope of activities includes work in developing countries are encouraged to seek Cisco donations through this programme.
  • Basic Human Needs, for example:
  • Housing & Shelter
  • Low Income housing
  • Housing for the aged
  • Help and accommodation for the homeless
  • Refuges and shelters
  • Care and housing of children and orphans
  • Food & Income
  • Food distribution
  • Helping meet basic needs inc. finance
  • Job training/basic skills training/help into work
  • Access to clean water
  • Mine clearance
  • Access to Education, for example:
  • Special Needs Education
  • Access to basic skills
  • Literacy
  • Numeracy
  • Digital inclusion
  • Re-training of long term unemployed
  • Access to Health Services, for example:
  • Awareness, support and information for sufferers of illness
  • Health counselling
  • Care for the elderly
  • Aid to the handicapped
  • Prevention of cruelty to children
  • Emergency or disaster preparedness and relief
  • Rehabilitation services (drugs, alcohol etc)
  • The following types of organisations are not eligible to receive Cisco donations through this programme:

  •  Affiliates of a national organisation (such as the YMCA, the American Red Cross, and Habitat for Humanity) that has more than 20 locations (even if those affiliates are considered separate entities and are not funded by the national organisation)
  • Religious organisations without a secular community designation: A secular designation is defined as an organisation separate from the church or religious organisation that provides services to people regardless of their religious beliefs and does not propagate a belief in a specific faith. Example: A food bank with charity status that is run by a church, but is a separate and unique organisation that provides food and meals to anyone who qualifies for services, regardless of religious beliefs.
  • Foundations and grant-making organisations
  • Schools
  • Museums
  • Libraries
  • Camps
  • Zoos
  • Rescue and emergency services - fire departments (including volunteer), and ambulance and helicopter services
  • Cultural and environmental education organisations
  • Legal aid, credit counseling, and civil rights activities
  • Organisations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, sexual orientation, or socioeconomic background. Organisations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive donations.

Guidelines: 
  • Organisations may request one CISCO donation per fiscal year (1st July – 30th June), with the total administrative fees for all ordered items not to exceed £1200 + VAT - per fiscal year.
  • Donation requests, once approved, may take up to 8 weeks to fulfil; please plan accordingly.
  • Occasionally, supply issues may result in longer lead times. Check the Cisco Donor Partner page for any statements about potential fulfillment delays.
    Items within a request might be delivered in more than one shipment. Due to the nature of the network design, product availability, and fiscal year schedules, all product donations are subject to change or delay without notice. Cisco reserves the right to substitute functionally equivalent products for any request.

    Shipping details and SMARTnet contract information provided by Cisco are available on the Order Status page.
  • An organisation must demonstrate that it has a technology line item in its budget and must be able to state the amount of that budget line item.
  • An organisation must demonstrate that a Trustee or Director of the organisation has requested the equipment.
  • Cisco may, at its sole discretion, provide "functionally equivalent" substitute product(s) for any request or order.
  • Cisco products may not be transferred or resold.
  • Recipient organisations are required to sign an Equipment Donation Agreement.
Please see Cisco WW Programme FAQs for further information.